Art of Living Delivery Information

Delivery Charges

For delivery in mainland UK, our delivery charges are as follows:

UK order values above £49.99 - Free Standard Delivery
UK order values of less than £50.00 - Standard Delivery £4.95
UK Express Delivery - £6.95
Channel Islands (Guernsey & Jersey) delivery - £14.95

For orders to be shipped outside of mainland UK & The Channel Islands delivery charges will be advised within 24 hours of receipt of order.

Opening Hours

Normal shops opening hours:
Mon - Sat 9.00 to 5.30

How will my order be delivered?

We use a variety of delivery methods. Depending on the size, weight and value of your parcel we will either despatch by:

  • Royal Mail 1st Class Postage - We tend to use this service for only the very smallest of parcels that will fit through a letter box
  • Parcel Force - This is the service we use most and you will need to sign for the parcel when it arrives.

How long will my order take to arrive?

Under normal circumstances, and assuming everything is in stock, we aim to despatch goods within five working days (or within 48 hours for express delivery) of receiving your order and depending on the delivery method we use, your order will then usually take another two days or so to arrive. So in an ideal world your order will be with you within about 7 working days.

Sometimes, however, if we're running a bit behind things may take a bit longer. Your confirmation e-mail will let you know if this is the case.

If you're at all concerned about the timescales of your order (for example if you're buying as a gift), please do not hesitate to contact us.

How do I know if my goods are in stock?

We have over 6,500 lines listed on the website and have most items in stock, but occasionally, as we have two shops and the website, we run out of stock. If this is the case we'll contact you, usually within 48 hours, to let you know.

Don't worry, we NEVER take payment from your card until your order is despatched, so if we're out of stock you are of course free to cancel and won't have been charged anything.

Do you deliver at weekends?

Unless your order is sent by Royal Mail 1st Class, it will not be delivered at a weekend.

We can arrange for Saturday delivery if you require something urgently, assuming your items are in stock, but this will cost more than the standard delivery rates listed on the website. If you'd like a Saturday delivery please contact us for further information.

Do you offer express delivery?

Even though our normal service is fast, we also offer express delivery (for mainland UK deliveries only). The cost of this service, regardless of parcel size or weight, is £6.95.
If we do not have the item in stock we will inform you and will refund the difference between our standard delivery charge.

Place your order before 12 noon Monday to Thursday and we'll despatch your parcel on our express service for delivery the following working day. We can't make weekend deliveries so orders placed before 12 noon Friday will be delivered the following Monday and orders placed after 12 noon Friday will be delivered the following Tuesday. Express deliveries aren't made on bank holidays.
We're unable to specify a time for express deliveries, delivery can take place anytime between 8am and 9pm and all express delivery parcels will need to be signed for on delivery. Northern Ireland, Isle of Man, Isle of Scilly or the Scottish Highlands and Islands Express delivery isn't guaranteed to certain remote areas. Where applicable, deliveries will be completed as quickly as possible.

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